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creditcard [2009/05/06 07:03] twdorris |
creditcard [2009/05/13 12:55] twdorris |
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This page explains the general credit card processing flow so customers are more aware of what's actually going on and how to properly resolve issues they may run into. | This page explains the general credit card processing flow so customers are more aware of what's actually going on and how to properly resolve issues they may run into. | ||
- | You can also get more details on all this stuff below off the following Wikipedia page (look in the **Confusion in online banking** section). | + | You can also get more details on all this stuff below off the following Wikipedia page. |
http://en.wikipedia.org/wiki/Authorization_hold | http://en.wikipedia.org/wiki/Authorization_hold | ||
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===== Overview ===== | ===== Overview ===== | ||
- | The image below outlines the process here. It's basically: | + | The whole process is basically this: |
- Customer submits credit card information to our website, including credit card billing address | - Customer submits credit card information to our website, including credit card billing address | ||
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- Our processor submits the credit card # and amount to the customer's bank for an authorization hold. | - Our processor submits the credit card # and amount to the customer's bank for an authorization hold. | ||
- Once our processor has this authorization hold, they attempt to validate the billing address with the credit card bank. | - Once our processor has this authorization hold, they attempt to validate the billing address with the credit card bank. | ||
- | - If that succeeds, our processor finishes the sale and the money transfers to our account | + | - If that succeeds, our processor finishes the sale and the money transfers to our account. |
- | - If that validation fails, our processor gives us a declined message | + | - If that validation fails, our processor requests that the customer's credit card bank release the authorization hold placed in step 3. |
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- | {{http://www.ecmtuning.com/images/forums/ccflow.gif }} | + | |
===== Authorization Hold ===== | ===== Authorization Hold ===== |